Shipping

Australia

 

  • Free Standard Shipping - Orders over $150AUD. Estimated Delivery Time - 5-10 business days.
  • Standard Shipping - Flat rate $10AUD . Estimated Delivery Time -  5-10 business days.
  • Express Shipping. Flat rate $15AUD. Estimated Delivery Time - 3-5 business days.

International

 

  • Free Standard Shipping - Orders over $250AUD. Estimated Delivery Time - 6-10 business days.
  • Standard Shipping - Flat rate $30AUD . Estimated Delivery Time -  6-10 business days.
More Shipping Details

 

  • Shipping prices exclude customs duties and taxes. You may be required to pay customs duties and taxes to your local authorities upon arrival of your parcel.
  • The exact amount of customs duties and taxes will vary depending on the value of your order and the customs regulations of your country.
  • Every order is provided with a tracking number once shipped. You can use this tracking number to track the progress of your order and to estimate the delivery time.
  • Please note that estimated and calculated delivery time frames are based off after dispatch from warehouse, and may vary due to factors such as weather conditions, customs clearance, and other unforeseen circumstances.
AusPost (Australian Orders)

 

To track your order, you can use the AusPost app or sign up for MyPost.

  • The AusPost app is available for download on both iOS and Android devices.
  • MyPost is a free service that allows you to track your orders, manage your shipping address, and more.
  • If you are having issues with your delivery or need to update your shipping address after it has left our warehouse, please contact AusPost.
  • You can contact AusPost by phone, email, or through their website.
    • 131 888 (Australia)
    • 0800 920 877 (New Zealand)
  • If your order is lost or missing, you can fill out this Lost Item Form.

 

DHL (International Orders)

 

We ship all international orders via DHL

  • Tracking: Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order online.
  • Delivery: DHL will attempt to deliver your order to the address you provided. If you are not home when they arrive, they will leave a missed delivery notice. You can then contact DHL to arrange for redelivery.
  • Contacting DHL: If you have any questions about your shipping or delivery, you can contact DHL customer service at 1-800-527-7298.

Access the DHL Tracking Portal

If you have further questions, you may want to look at our FAQ section.